Rustic Wood Mosaic Wall Art: Handmade Textured Mural

Shipping from Poland

Processing time

5-7 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

Returns & exchanges accepted within 14 days

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

I gladly accept returns, exchanges, and cancellations

Request a cancellation within: 3 days of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

PRIVACY POLICY — FREETREESTUDIO

1. Who is responsible for your information

I, Adam Sicinski, operate FreeTreeStudio and am the controller of the personal information I process to manage your enquiries and orders.

You can contact me through Etsy Messages

This policy describes my use of your information. Etsy processes personal information separately under its own Privacy Policy.

2. Information I receive

I receive information you provide through Etsy, including your name, delivery address, email address, order details and messages. Where provided and needed for delivery, I may also process your telephone number.

I receive transaction information made available by Etsy, rather than your full payment card details.

3. Why I use your information

I use your information to:

• Answer enquiries, discuss custom designs, fulfil orders and provide customer support — to take steps at your request before a contract and to perform our contract, under Article 6(1)(b) GDPR.
• Maintain required tax and accounting records and respond to lawful requests — to comply with legal obligations, under Article 6(1)(c) GDPR.
• Handle disputes and establish, exercise or defend legal claims — for my legitimate interest in protecting my business and legal rights, under Article 6(1)(f) GDPR.

I do not operate a newsletter or use customer information to send unsolicited marketing emails.

Information necessary to process and deliver your order must be provided; without it, I may be unable to fulfil your purchase.

4. Sharing your information

I share only the information needed for the relevant purpose with:

• Etsy, to manage orders, communications and disputes.
• Delivery companies and customs clearance providers, to ship your order and complete import or export formalities.
• Public authorities where disclosure is legally required.

I do not sell customer information.

5. Storage and retention

Order information that I download is stored locally on my computer, without automatic synchronisation to cloud storage.

I retain information for as long as necessary to fulfil your order, provide after-sales support and resolve related matters. Records required for tax or accounting purposes are retained for the applicable statutory periods. Information needed for legal claims may be retained until the relevant limitation periods expire or proceedings are concluded.

6. International deliveries

Delivery outside the European Economic Area may require sharing your name, address and other necessary shipment details with carriers, customs clearance providers and customs authorities in the destination country.

Etsy’s own international processing is described in Etsy’s Privacy Policy.

7. Your rights

Subject to applicable legal conditions, you may request access, correction, deletion, restriction of processing or data portability, and object to processing based on legitimate interests.

Contact me using the details above to exercise these rights. Some information may need to be retained to meet legal obligations or handle legal claims.

You may also complain to your competent data protection authority, including the President of the Personal Data Protection Office (UODO) in Poland.